Review Date
August 22, 2004
Overall Rating
 1 of 5
Value Rating
1 of 5
Used product for More than 1 year
Visitors rate this review
3.67 of 5, 3 votesReviewed by: whodat
Year: 2001
Model: Honda Civic
Price Paid: $9000
Summary:
I worked at Coast National for over 3 years until recently. As an former
employee I must tell you that the workers are treated worse than their
reviews. They over work you and won't even allow overtime to catch up. So
the company line given to us by Management, yes Management was "We know you
can't do what the Department of Insurance requires do what you can. See the
problem is over about two years ago an overtime class action suit was filed
by former employees because so many were working 50 or more hours just to
keep up, the judgement was over 40 million for the class and so no more
overtime. So no way we could have given you great service when we were
over-worked, not like we didn't want to. I feel sorry for anyone putting
money into this company, we did violate DOI rules, we were rude to
customers, but management basically wanted us to.
My advice to anyone with a complaint is to contact Jim Sclafani or Jeff
Daley and ask them, how do you treat your employer??? Are they happy? Coast
is known as the insurance carrier with the highest turn-over in the
business, that should tell you something. I want to apologize on their
behalf but the Tom Seedle and Rob Purshan's of the world have turned that
company into a joke.
But in Coast's defense, they do market to the lowest of the low, people with
dui's multiple accidents...So when you do read most of these review about
how horrible Coast is (which they are), the insured's driving records are
worse. So if you are hit by a Coast insured run for the hills. The old
inside joke while I worked there was, GOD if I get hit by a Coast driver, I
would either run to attorney or to the DOI (Department of Insurance). So all
you Coast insureds, you shouldn't complain about the service, you should be
better drivers and you would get treated better!!! Hard to treat someone who
hits and runs, has multiple DUI's on their records with great service, when
you have dicks for bosses.
Advice to anyone having problems with a claim, get an attorney immediately,
don't call a supervisor. Jeff Daley and Jim Sclafani are the ring leaders of
this joke of a company, they are the ones you should contact and curse out
if you have any problems. Strengths:
Nothing
Weaknesses:
Everything
 Review Date
September 5, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
More than 1 year Reviewed by: Michael
Kenyon, from Yorba Linda, CA, USA
Year: 1998
Model: Tacoma
Price Paid: $15000 at Toyota Of Orange Summary:
Coast National Insurance Comapany, is an absolute joke. I would not only
give them bad marks for customer service, I also would tell anyone to RUN
from them. I got stuck in Washington for over a month, and the value they
finally told me my car was worth, was about 2 grand less than blue book. So
if you are looking for cheap ass insurance that will screw you over after
you have been a loyal customer for years, then they are for you. But if you
prefer not to be rectally breached I would reccommend heading elsewhere
before they screw you over hard like me . Strengths: NONE
Weaknesses:
EVERYTHING
Similar Products Used: Progressive , Very HAPPY
Review Date
August 11, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
3 Months to 1 year
Visitors rate this review 5 of 5, 1 votes
Reviewed by: sgulihur, from San Diego, Ca. 92040
Year: 2001
Model: 2001 pontiac montana
Price Paid: $33500 at dealer
Summary:
I wrote a review some months ago, when my adjuster was someone not able to
speak english was being unhelpful, now 5 months later after some bonehead
smashed into my van, while I was stopped at a red light, a stupid and yes
she is because she is unable to even read or understand how to comprehend a
report, woman named McLaughlin is the winner this looser company has graced
me with.
i have had to fight tooth and nail for even a follow up for out of
pocket expences and she is saying now that my injuries are not from the
crash, anyway I could go on and on, but that won't do any good, what will is
filing suit, which my lawyer and I are doing, and reporting this crock of a
scheming company.
Shame on the investors and management of this particular
company, Every one stay away and if you have a complaint and trust me if you ared dealing with theses idiots you will, repot them to the Better Bussiness
Burea.
Summer
Strengths:
Great at being rude, and very unprofessional,They are trained crooks!!
Weaknesses:
Not able to listen, read, understand,....... probably little education,
worthless adjusters and or claims people.
Similar Products Used:
Geico
Review
Date
August 5, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
More than 1 year Reviewed by: MARK DAVIS, from RIVERDALE
Year: 1995
Model: MERCURY COUGER
Price Paid: $14000 at HARVEY HIMES Summary:
I HAVE NEVER EXPERIENCED SUCH DISAPPOINTMENT WITH A COMPANY UNTIL COAST
NATIONAL.MY CAR WAS STOLEN 6/27/03,AND I HAVE TRIED TO CONTACT THEM NUMEROUS
TIMES WITH NO RESPONSE. I HAVE PAID THEM FOR ALMOST FIVE YEARS,AND THAT IS
HOW THEY SHOW THIER APPRIECIATION.THEY ARE A JOKE. I WILL FILE A LAW SUIT AS
OF TODAY. Strengths: THEY HAVE NO CLUE WHAT STRENGHTH IS
Weaknesses:
THEY DON"T KNOW HOW TO RETURN PHONE CALLS IAM VERY DISGUSTED WITH COAST
NATIONIONAL
Similar Products Used:
NONE
Review Date
July 28, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for 3 Months to 1 year Reviewed by: raymdlee, from Los Angeles, CA
Price Paid: $0 Summary:
Worst automobile insurance company I have ever dealt with. Was an
unfortunate victim of being hit by one of their insured. Had three different
claims adjustors on my case because the first two quit during a 4 month
period. The last one "lost my file" and claimed she never received any of my
telephone messages. Sent me out to one of their approved body shops to get
an estimate and their adjustor never showed up. They finally approved the
repair but the body shop needed a re-estimate because of underlying damage
that wasn't initially seen and only discovered after the car was dismantled.
Coast National refuses to pay for the rental while my car is in the shop
while they delay sending one of their adjustors for a re-inspection because
the car is "driveable"--apparently you don't need headlamps, bumpers,
fenders, hood, grill etc. My BMW dealer, auto body shop and representative from the
California Board of Insurance all agreed that this company frequently acts
in bad faith, low balls repair estimates and is known to cause inordinate
delays. Unfortunately, my attorney believes that I will have to litigate due
to their continued bad faith. Strengths: None.
Weaknesses: Poor customer service, rude employees, high employee turnover which promotes
lack of continuity & lack of knowledge handling customer claims, slow to pay
out/approve claims, unreasonable low-ball estimates when their insured is at
fault and thus requiring them to pay
Similar Products Used:
Allstate, 21st Century--excellent companies. You get what you pay for.
Review Date
July 24, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
More than 1 year Reviewed by: ammares, from California
Year: 96
Model: 200sx se
Price Paid: $0 at Coast National Ins. Summary:
Coast National Insurance / Broker Bristol West has been nothing but a
headache... My car was totaled not by any means my fault. It has been over a
month I still don't have a car, a check or an answer to any of my questions.
They have yet to call me back once, I'm one step away from harassing them
just to get a straight answer. I've been with them for three years, never
missed a payment and this is not the first time I have had troubl with them.
I am finally fed up. I have to sue the person who hit me in small claims
just to get the money I spent on a rental car. I have never been so
frustrated in my life. Strengths:
I have yet to see one.
Weaknesses: They do not call, they take their time, they do not answer any questions for
you.
Review Date April 25, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
Less than 1 month Reviewed by: catscan66, from Phoenix, AZ
Model: 1970 Buick Skylark
Price Paid: $1200 at Private Owner
Summary:
Well, lets start with Bristol West Insurance Group's business practices. For
one, I used to work For Bristol West. I realized right away that Bristol
West was using unfair
claim practices. For one, our Performance Evaluations were based on how much compartative negligence could be put on each party, to include Bristol
West's insured's.
Our evaluation made up 25% of this requirement. What the California
Department of Insurance does not know, is that we were required to put
23-35% comparative negligence on al our claims or we would not meet the
requirement for our evaluation. These are quotas and are illegal. What does
that mean for the consumer? For the insured or Bristol West policy holder, even if you
did not have any fault for the accident, Bristol West would put comparative negligence
on you regardless. I have physical proof of this. Also, if you are the other
party, it gets even worse. For those insured's that were denied coverage,
you might get a letter that indicates there may not be any coverage, but no
letter later that the coverage was denied.
Now on the subject of an injury. Bristol West has a policy that if you have minor
damage, you're not really hurt. They will make every effort to try and get
you to take $500-$1000 regardless of your injuries or treatment history.
They will not consider all of your treatment and will try and tell you they
ran a "biomechanical analysis" that shows you should not have been injured
or not injured very badly. This is merely a computer program using very
limited and biased information obtained when you were first contacted. This
is when I felt that I was asked to make unrealistic offers to settle claims
and resigned my position due to a conflict of interest of Bristol West claim
practices. How do I know for sure? Easy, I was in a hit & run by a Bristol
West
insured while I was an employee. There response was that I was at fault for rearending them.
These Bristol West insureds intentionally cut in front of me and
slammed on the brakes
and then took off laughing. I'll see them all in court for sure, as It's
time to shut Bristol West Insurance Group/Coast National Insurance.
Oh yeah, can't get a hold of anyone for your claim? That's because they are
more than likely handling your claim in Phoenix, AZ. The direct number to
that office is (602)458-5600. The regional claims director's extension is
3526. The address is 8222 S. 48th Street; # 150 Phoenix, AZ 85044. Strengths:
None - they are bordering on severe bad faith and unfair claim practices.
Weaknesses: Too may previous employees are willing to testify against them for what they
have been doing. This will be their downfall.
Similar Products Used:
Go to a major carrier and pay more. It's worth it to not deal with a
non-standard insurance company.
Review Date
April 23, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
More than 1 year Reviewed by: sgulihur, from San Diego, Ca.
92040
Model: 2001 pontiac montana
Price Paid: $3400000 at dealer Summary:
On March 20 2003, I was rear-ended while at a red light, and like most of
the other postongs,I am getting the total run-around. The adjuster can
barely speak english and says I can not prove the idiot hit me. Now after a
month and alot of out-of pocket expences not to mention injuries, they gave
my case to a new person who won't call me back. This is not a company it is
a con job. They rip people off. Someone needs to step in and take the
bussiness licsense. I am going to sue!
Strengths:
They do not know what that means!!!
Weaknesses: Customer service, communication, honesty oh forget it... EVERYTHING!!!!!!!
Review Date
April 10, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for 3 Months to 1 year Reviewed by: pstiever, from Vista, CA 92083
Model: 2002 883 XLH Harley Davidson
Price Paid: $6200 at Private owner
Summary:
I was stopped at a red light when I was struck from behind by Holly Gail
Dewey who is insured by Bristol West Insurance whose’ "umbrella" company is
Coast National Insurance on Feb 20 2003. I was injured and my motorcycle was
damaged. I took the motorcycle to San Diego Harley Davidson for a crash
estimate. The total came out to 3240.17, the biggest part of the damage
being that the frame was bent. I had to travel to Dallas on Feb 23 so I did
not contact Coast National Insurance until March 7th or 8th, however I did
report the accident
immediately to my insurance company. Also there was a police report taken by
the California Highway Patrol, Oceanside Office, report #03020194.
It is now
April 10 and I just received notification from MY insurance company
(Foremost Insurance) that a check was sent out but only in the amount of
1835.00 After calling around Coast and finally getting a actual person on
the phone, they said that they didn't believe that the frame was bent so
they subtracted this from the estimate along with some other expenses
because the frame (829.00) plus 1835 does not add up to 3240.17. I had
explained to Coast National Insurance when I first filed that they were more
then welcome to send out an appraiser to the San Diego Harley Dealership to
look at the bike, it has been there for 5 weeks and San Diego Harley has no
problems with them coming out and appraising the damage to the bike. This
was not ever done; they decided that the frame was bent without even looking
at it. They told me that because the rear tire wasn’t damaged that the frame
couldn’t be bent, however the second item on the estimate was for the
damaged tire. Also, they didn’t even bother to talk to me and let me know
that they were issuing a check much less then the estimated repair cost.
This bike is a 2002 Harley Davidson 883. Furthermore, this company hardly
ever returns calls, only twice have I ever called to that business and
actually talked to someone, the rest of the times I had to leave a voice
mail and like I said they hardly ever return calls, my contact at my
insurance company also has experienced the exact same attitude and behavior.
Their attitude towards my insurance agent and myself has been rude and
belligerent. Then they are shocked when people let them know how upset they
are. I find this very disturbing; they have finally decided to send out an
appraiser to look at the motorcycle. STAY AWAY FROM THIS COMPANY AT ALL
COSTS. If your like me and had to file a claim, be prepared to really duke
it out with them. Here is some tips in dealing with them: make sure you get
copies of everything, estimates, police reports, etc. If you fax anything to
them make sure you write down the time and date it was faxed. Make sure any
correspondence there is between you and this company you include the claim
number and give them your phone number every single time you call or write
or fax. Another good idea is to make yourself familiar with the Department
of Insurance or equivalent in YOUR home state. I am on the verge of sending
a complaint to them myself depending on if they now do the right thing which I hope they will. Also, do some research into finding a good property loss
attorney. You may need one. AGAIN STAY AWAY FROM THIS COMPANY AT ALL COSTS!! Strengths: NONE
Weaknesses:
Every aspect of there business, ZERO customer service, rude, belligerent,
and almost deceitful.
Review Date March 4, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
More than 1 year Reviewed by: trinagomez
Model: 95 Jeep Grand Cherokee Limited
Price Paid: $0 Summary:
My vehicle was stolen
the week before Christmas and was recovered 3 days later. On the 3rd of
January the adjuster reported my vehicle as a total loss. On the 22nd of
January I was told that my claim would be setteled in about a week. Well it
is now March 4th and I am still waiting. I have left voicemails and sent
emails almost every day since to check the status, no one has returned my
calls or responded to my emails. The only time I get any information is when
someone just happens to pick up their extention and tell me that there not
the person I should be spaeking to and that they will relay the message to
the appropriate person, you think that would help, NO they still don't call
you back. They finally made me an offer on my vehicle the other day, do you
think they tried to contact me, no I had to track down one of the customer
service people by entering different extention numbers until someone picked
up. They offered me $4,000 less then the blue book. I wouldn't wish this
company on my worst enemy. Strengths: Don't make me laugh
Weaknesses:
everything
Similar Products Used: AAA and I think that I am going back
Review Date January 13, 2003
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for More than 1 year
Reviewed by: Joe Gonzales, from Clovis, Ca.
USA
Model: 1997 Ford Escort
Price Paid: $0 Summary:
I have been with this company for years and have not filed a claim until our
car was stolen. The radio and climate control was ripped out along with the
amp and some christmas presents. The heartaches and headaches begun. My wife
and I recovered the vehicle by chance with the assistant of the Fresno
Police Department. After filing the claim the Material Damage Field
Appraiser came out quickly and thats all. No repairs, no service, no
returned phone calls, nothing. Its been about 13 days now and still no response. I even called the
supervisor and still nothing. I will pursue litigation soon to rectify this
situation and I won't recommend this company to anyone. Can't send them a
certified letter to a P.O Box, it does no good. This company is really bad
news, stay away. Pass this and all information to all your friends and
relatives. Oh, The Tom Martino Show will also get a call from me, so the
whole world will know about these clowns. The number is TOLLFREE
1-866-966-4357 Strengths: NOOOOOONE
Weaknesses:
Bad customer service and claims service
Similar Products Used:
none
Review Date
December 31, 2002
Overall Rating
 2 of 5
Value Rating
1 of 5
Used product for 1 to 3 months
Reviewed by: Marguerite
Berthiaume, from Berry Creek, CA USA
Price Paid: $0 Summary:
Your "affordable" insurance isn't worth anything if you can't pay the claim.
Bristol West is a farce. I was told that my claim could not be paid until
they could figure out how to get the information into the computer! I
offered to fax (for the 4th time) the pertinent information and she wanted
to know how, I, the claimant, had the insured's information? I say it's a
good thing I do and if they'd like me to come and download it for them, I'd
be happy to. We'd really like to get our vehicle fixed! Weaknesses:
Bristol West Claims
Similar Products Used:
Farmers
Review Date
December 11, 2002
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
Less than 1 month
Reviewed by: carol scroggins, from fresno, ca
Model: 1988
Price Paid: $1500 at fresno
Summary:
Coast National has the worst claims department ever -- no one has ever
bothered to return my phone call -- it appears that I will have to secure an
attorney to process a claim against one of their clients
Strengths:
none that I can discern
Weaknesses:
how about a non existent claims department
Review Date
December 2, 2002
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
More than 1 year Reviewed by: Branden, from Cameron
Park ca.
Model: 1995 Honda Accord EX
Price Paid: $12000 at Nu-Star Motors Summary:
Bristol West (Coast National) is by far the worst company conducting
business in the insurance market today. My vehicle was stolen several months ago and
recovered four days later in another city. It took bristol west two weeks to
get it from the impound yard to "their" shop. It has very minimal visible
damage. It is now months later and "their" shop has not even recieved the
authority to begin the repairs or prepare an accurate estimate. Under the
California insurance "Fair practices" requirements they have met none of the
minimums. I have begun civil litigation against them as well as filed
complaints with the Ca. Dept. of ins. and the Better Business dept. My legal
team is confident that they will lose their liscence to practice before
long. Their customer service support is non existant and their mangement
team is poorly educated in business practices and team leadership. If you
are considering the purchase of their service I must recomend that you
continue shopping. I am so insulted by their service that I am litigating
against the broker for selling me such a poor product. I will not name the
specific individuals that have "not" been providing me service but I will
say that non stop faxes, voice mail and complaints to the Hollywood Florida
office might help. Strengths:
Unfortunately there are none.
Weaknesses: Unprofessional.
Poor management.
non existant service representation.
Quick to cash premium checks, slow to provide service.
Soon to be out of business.
Similar Products Used:
Progressive Insurance Group. "Slightly more expensive" but worth the trade.
Review Date
November 14, 2002
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for Less than 1 month
Visitors rate this review 3 of 5, 1 votes Reviewed by: Jason Mc Cuen, from Fountain Valley
Model: Re: Coast National
Price Paid: $0 at n/a Summary:
I too am the victim of Coast National Ins. I was rear-ended over a week ago.
With countless phone calls, messages, long hold times, never getting a clear
answer. I have all but given up with this company. They haven't even gotten
in touch with the other party. And the worst of it is that I cannot get my
car repaired without their consent. Meanwhile it is sitting in a tow yard
rotting away because the seals on the trunk and doors were broken so now the
rain is leaking in. Strengths: They are really good and not being able to do anything for you.
Weaknesses: Any/All
Review Date
November 8, 2002
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
Less than 1 month Reviewed by: Steve
Price Paid: $0 Summary:
Stay away at all costs. This is not my insurance company, but the insurance company of the
person who hit me. The accident was in May, it is now November and the issue
is not resolved because of Coast National. It took them till August to make
an at-fault decision. And when they finally did, they had all the
information backwards. I can never get a live person on the phone over
there. I have left countless messages with no response. I have left messages
with supervisors and managers and still nothing. I will be seeing these
jokers in court soon. Please contact the Better Buisness Bureau if you have
any problems with this company. Maybe together we can put them out of
buisness for good!!! Strengths:
Absolutely none.
Weaknesses: Returning phone calls. Processing claims. Finding fault
with the correct party. And just about everything else.
Review Date
October 8, 2002
Overall Rating
2 of 5
Value Rating
1 of 5
Used product for
More than 1 year Reviewed by: jim
thompson, from San Fernando Valley, CA
Model: 1996 honda accord
Price Paid: $12000 Summary:
Warning: Do not use this company if at all possible. I went through Freeway
Ins when they stuck me with -Bristol West- ie: Coast National. This company
clearly is at the bottom of the barrel in terms of customer service;(which
is reason #2 why you should buy car insurance) and not proactive when handling claims.
they must have very cheap labor to provide cheap prices! DO NOT get into an
accident with this compnay!! I am two years into the complaint process!!
Claims is BAD - cathy and daisy are rude obnoxious and hang up on you. Strengths: None.
Oh yes, their prices are almost as cheap as their service.
Weaknesses:
Claims is bad - cathy and daisy are rude obnoxious and hang up on you.
Similar
Products Used:
Coast National a company that owns Bristol West. Do Not use either.
Review Date
July 5, 2002
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
3 Months to 1 year Reviewed by: Bridgett
Price Paid: $0 Summary:
They are fine until you get into an accident. I was in an accident in January, it is now June
and my adjustor has never called me. Also, my car was in the shop for six
weeks I paid $1300 for a rental, guess how many days of work was actually
done on the car? Try six days. They are an awful insurance ocmpany and I
would not recommend them to anyone even if my life depended on it. trust me
it is not worth it to have such crappy auto insurnce. It is a stress that I
wouldn't wish upon anyone not evn my worst enemy. Look elsewhere for
insurance. Although their prices are cheap, you get what you pay for Strengths:
Their prices are cheap
Weaknesses:
They are slow, they really don't care about who you are or if you caused the
accident or not, they take forever to get back to you, and the list goes on
and on.
Review Date
March 13, 2002
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
3 Months to 1 year Reviewed by: lifted98chevys10
Model: 98S-10
Price Paid: $1200 at solo Summary:
Rolled my truck on dec
15th 2001.Its now 2002 march 13.Still no truck.And now there arent fixing
things that happened in the wreck.I wish they wouldve just totalled it
instead of this.I cant work and i dont have car rental.didnt think about
it,wish i would have.I cant belive i was so dumb. Strengths: ?????define the question.Not here
Weaknesses:
EVerything in the book.
Similar Products Used:
STAY away.BAD chocie and You will pay for it
Review Date
July 2, 2001
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
6 months to 1 year
Reviewed by: Fender
Bender, from San Diego, CA, USA
Summary:
HORRIBLE and RUDE!! Very INEFFICIENT. I am writing this review in July 2001.
My car was hit by one of their insured in December 2000. Well, needless to
say that it took 4 months for my car to be finally examined by one of their
adjustors. My car was in the shop for two weeks and they only paid for 4
days of my rental car. I tried following up but all they do is ignore my
calls and messages. I finally reached one of the supervisors, Sylvester
White, and he basically gave me the run around and then cut me off and hung
up on me. HORRIBLE!!!!
Strengths:
nothing at all!!!
Weaknesses:
everything. inefficient, rude, lack of service, unfair.
Similar Products
Used:
None Review
Date
June 27, 2001
Overall Rating
1 of 5
Value Rating
2 of 5
Used product for
More than 3 years Reviewed by: Eric
Johnson, from Los Angeles, CA
Model: 95 Jeep Wrangler
Price Paid: $1200 Summary:
Had to file a claim after a theft and recovery. Hardtop roof from Jeep and doors, mirrors,
stereo, bezels missing, steering column and ignition system damaged.
Took two weeks to just get a claim number, days to an adjuster to look at
the car, 5 days to get the adjusters (low-balled) report. Claim rep was
rude, fraud investigator was rude, assumed I stole my own vehicle! company
changed claim reps three times, reps did not return calls promptly - usually
4-24 hours delay. Undercut all part prices....my damaged battery was brand
new and they discounted it (and other parts) for 6 years of use (vehicle
age)! Stingy misers! Went through several "supplements" to the original
low-ball appraisal. Had to get another appraiser. My vehicle was fixed by
the shop in 3 weeks, but insurance company delays getting the vehicla in and
out of the shop took an additional 6 weeks! Worst service ever!!! Strengths:
Cheap premiums....equal to service.
Weaknesses:
Heavy employee turnover, rude people, delays....delays...delays.
Similar
Products Used:
Got vehicle back and swithced to Kemper Direct for same premium.
Review Date
November 1, 2000
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
1 to 3 years
Visitors rate this review 5 of 5, 1 votes Reviewed by: concerned employee, from Westminster, CA Summary:
Never in a million years would I recommend this company. There is nothing
good to say about it. The employees are usually good, but they are treated
so poorly and the systems are so bad, they can't do what they need to do.
And the worst employees are most likely to be promoted. Strengths:
Nothing good at all
Weaknesses:
I work at Coast National and have been there for years. It is the worst run
company I have ever experienced. Virtually every file is in violation of
deparment of insurance laws. They treat their employees and their customers
like dirt.
They are afraid the department of insurance will investigate
their underwriting, so you wonder what they are doing illegally. They are
having trouble paying their bills, which is why they let people go recently.
I seriously question their financial solvency.
They have had three CEOs in
less than a year and constant changes in management. God help you if you
have a claim, who knows if they will be able to pay it. They have very bad
reserve setting policies, so they are very likely to not be able to cover
the claims.
Similar Products Used:None
Review
Date
April 16, 2000
Overall Rating
1 of 5
Value Rating
1 of 5
Used product for
1 to 6 months Reviewed by: John
Smith, from Berkeley, California Summary:
I have met numerous former customers who have complained of being ripped off
my Coast National Insurance. I would not recommend it as a carrier to my
worst enemy. Overall, Coadt National Insurance may very well be involvewd in
bad faith dealing and potential fraud. Strengths:
There is absolutely nothing to recommend it. Quite possibly the worst
insurance on the planet.
Weaknesses:
Coast National Insurance does not abide by its duty to defend its insured.
In other words, it acts in bad faith and illegally. When you are injured,
they leave you hanging out to dry.
Similar Products Used:
Coast National Insurance is the worst insurance carrier in the nation.
Nothing compares. Its like a bad debtor. |
